New Normal Consulting | Omni-channel Shopping
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Omni-channel Shopping Tag

For many years now, we’ve talked about “omni-channel” sales as if it were a fixed thing, though its definition is dynamic and ever-evolving. During the time that we’ve been using the phrase “omni-channel,” the actual meaning has flipped on its head.Today, “omni-channel” has become...

The New Normal Consulting team (NNC) has many years of retail experience, in both brick-and-mortar and e-commerce channels. We love retail. We all grew up in retail. We were at ground zero during the frenzied and heady days of online retail in the late nineties....